Universities are facing increasing pressure to provide fast, accurate, and accessible communication to an ever-growing and diverse student body. Traditional support channels struggle to keep up, resulting in delayed responses, overburdened administrative teams, and student dissatisfaction.
To address these challenges, the university contacted Noesis and implemented an AI-powered chatbot that integrates with existing systems to provide student support.
This success story explores the problem, the implemented solution, and the impact on operational efficiency and student satisfaction.
To address these challenges, the university contacted Noesis and implemented an AI-powered chatbot that integrates with existing systems to provide student support.
This success story explores the problem, the implemented solution, and the impact on operational efficiency and student satisfaction.
Main results
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100% Availability
With Microsoft Azure
24/7 Support
Immediate responses anytime
Up to 60%
Reduction in repetitive inquiries
This is a versatile solution for any industry. Companies looking to enhance customer experience, optimize resources, and invest in smarter communication will find the right approach to grow here.
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Solution developed for
